Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you and Brightvale Technologies, Inc.. By accessing brightvale.co or using Brightvale platform services, you agree to these Terms and our Privacy Policy.

Use of a specific Brightvale product is also governed by that product's order form, subscription agreement, or product terms.

2. Services

Brightvale provides corporate information, contact channels, and platform infrastructure for independently operated products. We may modify, suspend, or discontinue features with notice where required by contract.

3. Accounts & eligibility

You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. You must be at least 18 and authorized to bind your organization.

4. Acceptable use

You may not misuse services, probe systems without authorization, interfere with other users, upload malware, or violate law. See /acceptable-use for additional restrictions.

5. Customer data

You retain ownership of data you submit. You grant Brightvale a limited license to host, process, and display data solely to provide services. You represent you have all rights necessary to provide data to us.

6. Fees & payment

Paid products are billed per executed order forms. Fees are non-refundable except as stated in those agreements or required by law. Late payments may incur suspension after notice.

7. Intellectual property

Brightvale retains all rights in software, branding, and documentation. No rights are granted except as expressly stated. Feedback may be used to improve services without obligation.

8. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect it with reasonable care and use it only for the permitted purpose, subject to standard exceptions.

9. Disclaimers

SERVICES ARE PROVIDED "AS IS" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHTVALE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY ARISING FROM THESE TERMS WILL NOT EXCEED THE GREATER OF USD $100 OR AMOUNTS PAID BY YOU TO BRIGHTVALE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases, limits apply to the fullest extent permitted.

11. Indemnification

You will defend and indemnify Brightvale against third-party claims arising from your data, misuse of services, or violation of these Terms, except to the extent caused by Brightvale's gross negligence or willful misconduct.

12. Termination

Either party may terminate for material breach not cured within 30 days of notice. We may suspend access immediately for security risk or legal requirement. Upon termination, your right to use services ends; export provisions in product agreements apply.

13. Governing law & disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, excluding conflict rules. Exclusive venue lies in state or federal courts in Suffolk County, Massachusetts, unless otherwise required by product agreements.

Enterprise customers may have arbitration or alternative dispute terms in executed order forms.

14. Contact

Legal notices: legal@brightvale.co, 1200 Beacon Street, Suite 400, Boston, MA 02215.